Industry: Building Materials and SHK
The Viessmann Group is one of the globally most successful manufacturers of heating technology systems. The group’s turnover is approximately 1.4 billion euros, with nearly 7,400 employees.
Modern software solution is responsible for harmonizing product data and consulting expertise with customers at the globally successful heating technology manufacturer. The traditional company Viessmann Werke GmbH & Co. KG, based in Allendorf, relies on prodexa’s data management system for the expansion and restructuring of the entire sales process. The specialized expertise of the software manufacturer benefits both competent customer consultation and optimized product presentation via tablet PC.
The desired goal of Viessmann GmbH was to adapt internal business processes and make optimal overall product information available to potential customers through structured data management. Essential for customer presentation was access to the central and current product catalog. In addition to detailed data, the sales consultant should have access to an online price list for creating quotes and orders, as well as electronically generating customer data.
As a productive solution for the heating technology provider, prodexa combined an individually tailored version of Product Information Management (PIM) and the Online Product Catalog (OPC) for Viessmann. As a result, Viessmann Werke’s sales employees and customers now have access to a mobile product information catalog on the tablet PC, leading to significant customization of customer data and acceleration of internal processes. The input effort alone, through quote creation and the elimination of duplicate entries, has resulted in immediate workload reductions of 75%.
prodexa fully met the specific expectations of the globally active heating technology company. The PIM system meets all Viessmann development standards and has been seamlessly integrated into the company’s current central SAP master data management. The PIM system ensures Viessmann has correct and up-to-date product data throughout the entire value chain, reducing efforts in data and catalog management. The multilingual functionality of the software also ensures the worldwide applicability of the solution and robustly supports the large user numbers of the heating technology manufacturer.
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The Viessmann group of companies is one of the world's most successful manufacturers of heating technology systems. Group sales are around 1.4 billion euros and almost 7,400 employees are employed.
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