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Professional Customer Service

We also strive for seamless and convincing communication in customer service.

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Support

  • Support assistance via web-based ticket system
  • Support assistance by phone: +49 (0) 231 226158 20
  • Support assistance by e-mail: support@prodexa.com
  • Our customers do not incur any individual costs
  • We offer individual training sessions for the different user groups (end users, developers and administrators) - either directly at the customer's premises, at our branch in Dortmund or online.

Training

Participants receive accompanying training material in the form of guidelines or reference cards. Our training courses take place interactively and with specific customer requirements, thus creating a strong practical relevance.