Professional Customer Service

We also strive for seamless and convincing communication in customer service.
Online Training

Support

Support assistance via web-based ticket system
Support assistance by phone: +49 (0) 231 226158 20
Support assistance by e-mail: support@prodexa.com
Our customers do not incur any individual costs
We offer individual training sessions for the different user groups (end users, developers and administrators) - either directly at the customer's premises, at our branch in Dortmund or online.
Support assistance in the customer portal: Send service requests, report faults and track the status of your request.

Training

Participants receive accompanying training material in the form of guidelines or reference cards.
Our training courses take place interactively and with specific customer requirements, thus creating a strong practical relevance.
Junges Team Online Schulung
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prodexa Screenshot Notebook