In collaboration with you, we will find the most beneficial solution for your company. In the process, our specialists offer an ideal combination of technological knowledge and industry expertise.
At the beginning, our experts analyse the actual state of your product communication and the existing IT infrastructure. At the same time, the required sources and channels for an efficient omnichannel strategy are analysed and then overarching project goals are defined. In the course of analysis, the latest industry-specific factors and market developments are always taken into account. The result of this phase is defining the “correct” scope of implementation and formulating decision models.
In the second stage, the areas and steps of introduction are scrutinised in more detail. Classification advisory indicates which data model should be developed in the future, including rules and principles, according to the user requirements. At the same time, processes are defined that are then included in data management (e.g. during creation, translation, enhancement or exchange). Along with a definition of responsibilities and roles, the necessary IT architecture is also outlined.
Implementation is oriented on user stories depending on the area: Collecting data (import, display, convert), consolidating data (cleanse, connect, compile), enhancing data (classify, categorise, link), qualifying data (validate, review) and publishing data (e.g. catalogues, websites, shops, marketplaces, portals). Our expert teams assist you with the individual activities and organisational arrangement. This also includes data imports, data migration, data qualification, configuration and parameter setting for the system, establishing output channels and defining dynamic and automatic work flows.
The professional services team at prodexa offers a variety of programmes for the training of end users and administrators. Apart from individual training sessions, there are also numerous video-based tutorials and standard training programmes. Training covers the following topics, among others: Master data management, catalogue and portfolio management, data quality management, publication management, product localisation and translation management, authorisations and user management, media asset management, workflow management, supplier management.
On request, we can take over the entire data management and catalogue management process for you. We speak with your data suppliers, review and cleanse your product data and provide these data in all standard formats (e.g. eCl@ss, profiCl@ss, ETIM, Datanorm etc.). On request, we can also assist you with product data preparation and advise you on publishing processes for print catalogues and web shops. We assist you during catalogue production with the entire publishing process from layouts and designing your templates all the way to printing. In e-commerce, we help you to set up your online catalogues and web shops.